CallFire Website Review & Ratings + CallFire Coupons
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CallFire Website Review & Ratings + CallFire Coupons

CallFire: Products & Services

Callfire are developers of VoIP platform creating telephone automation applications catering to businesses of all sizes and categories. Their services include text messaging, call tracking, voice broadcast, toll free hotlines and cloud call centers setup for worldwide interactive phone systems. Information about their services features is available on their official website.

CallFire: Company Background

Established in 2004, Callfire was founded by Dinesh Ravishankar, Vijesh Mehta, and Komnieve Singh. With an aim to provide reliable telephone cloud based services to their customers, Callfire caters to clients globally. With their headquarters based in California, they have affiliate offices in New Jersey, USA and Kiev, Ukraine.

CallFire: Customer Feedback & Reviews

Callfire customers include non-profit and political organizations as well as industries such as education, finance, health care, real estate etc.  Most of their customers are content with their services. A customer Tina Brendle affiliated with Bay Area Council of Boy Scouts of America praised Callfire commenting, “Callfire voice broadcast has been exceptional.” However a disgruntled customer complained about their customer service not being up to par, but a quick response from Callfire marketing personnel tried to sort out his problem.

CallFire: Business Credibility & Trustworthiness

Accredited by BBB (Better Business Bureau), Callfire are a reliable business, with their products held in high esteem by their clients. They have attracted attention of Inc.500 who ranked them as number 285 amongst the nation’s fastest growing private companies. They have also been awarded Small Business Influencer Awards, Corporate in 2012.

CallFire: Website Popularity & Google Ranking

According to Alexa they have a global traffic rank of 49,324. They are popular in the USA and have been ranked as 10,949 there. Callfire have 20,293 daily visitors on their website and their domain is hosted in the USA. Google PageRank has given them 5 out of 10 (10 being the highest) points which is a very good score.

CallFire: Social Media Presence

Callfire being aware of the importance of a strong social media presence have placed links to their Twitter and Facebook pages on their homepage. They have also placed a Google plus button for users to show their preference for them. Their Twitter account has a large number of followers i.e.  32,566 with most of the tweets from Callfire themselves. On Facebook they have 519 likes with posts from users and updated photos from Callfire. Their Google Plus also has updated posts from them and 24 have them in their circles. They also have an official blog with updated posts from Callfire and a section on top tags including important tags looked up by Callfire users.

CallFire: Website Security & Safety

When checked with Google diagnostic test their website was found secure to browse. It was free of all kinds of threats and there wasn’t any evidence of malicious software being downloaded or installed from this website. It is hosted on two networks and was last visited by Google on February 12, 2013.

CallFire: Pricing & Packages

Callfire has a pricing structure to cater to all kinds of companies whether large corporate or small businesses.  Adopting the “pay as you go” method their customers do not have to sign lengthy contracts with them. Their Voice Broadcast service begins at 3.5 cents per minute with special discount on higher volumes. Details about their complete pricing are available on their website.

Syntellect.com is another phone automation service provider. But their services related to telephone cloud system are yet to be developed and their products are not as versatile as Callfire.

CallFire: Shipping Rates & Policies

Callfire belongs to those companies who do not have a shipping policy. Their services are offered in the form of downloads and their customers are given registration keys or a passwords along with unique user ID to use their services via email. Callfire passes on registration information through e-mail notifications to their customers.

CallFire: Payment Methods Accepted

They offer their customer two options of making payments. Customers can either use their credit cards or pay Callfire through wire transfers. However, details of credit cards accepted by Callfire are not mentioned on their website. This information is passed out to the customer once their purchase is finalized by them.

CallFire: Returns, Refunds & Exchange Policy

Callfire payment policy does not mention a refund option for clients not satisfied by their services. But they do offer a free webinar for customers prior to placing an order; for them to get a hang of their services before committing to them. Once customers register for a free webinar 100 free minutes are added to their accounts immediately.

CallFire: Product images & screenshots
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